KVQA understands importance of impartiality in carrying out its management system certification activities, manages conflict of interest and ensures the objectivity of its management system certification activities.

KVQA is committed to policy of achieving total impartiality in its certification activities and implementation of system for management of impartiality KVQA is committed to establish the system for management of impartiality complying with requirements as per ISO/IEC 17021: 2015 and its review cum analysis annually. KVQA is committed to respond to any threats to its impartiality arising from the actions of persons, bodies or organizations.

KVQA shall contribute to the improvement of management performance for its clients by providing them with the best services in certification and related activities, and strive to be a leading certification body in its kind.

KVQA shall provide competitive certification and audit services by giving continuous confidence to all interested parties that the management system certified fulfills specified requirements as well as impartial and competent assessment.